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Customer Service Representative - Insurance

Customer Service Representative - Insurance

Jansen Insurance is a full-service independent insurance agency located in Grayling, MI. We represent clients all across the state and offer a range of insurance options including Auto, Home, Commercial, Life, Health, and Employee Benefits. Our goal is to provide the best options to meet our clients' needs.

Role Description

This is a full-time on-site role for a Customer Service Representative. The Customer Service Representative will be responsible for addressing customer inquiries, processing claims, and maintaining customer records.


Experience in Customer Service, Customer Support, and Customer Satisfaction

Strong communication and interpersonal skills

Ability to multitask and prioritize tasks effectively

Experience using CRM software and Microsoft Office Suite

Attention to detail and accuracy in data entry processes

Ability to work independently and as part of a team

High school diploma or equivalent required, associate or bachelor's degree is a plus

Relevant experience in the insurance industry is preferred.

Opportunity for insurance licensing and expanded role available

Please submit resume to

Additional Info

Job Type : Full-Time

Education Level : High School, Bachelors Degree, Associate Degree

Experience Level : Entry Level

Job Function : Administrative, Customer Service

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