Job Duties and Responsibilities • Check-in and check-out customers using computer programs and equipment and provide guests with directions to their room. • Inform customers of all on-site amenities and any relevant information that is needed to use them • Handle and resolve guest complaints. • Invoice and bill guests for their stay and services used. • Communicate with guests to better understand their individual needs to provide them with the best service possible. • Maintain a positive attitude and friendly demeanor. • Answer and forward phone calls. • Manage guest bookings and reservations. • Keep a tidy and orderly workspace. Key Requirements • Good written and verbal communication skills. • Well-presented and professional appearance. • Ability to learn on the job. • Excellent customer service skills. • Attention to detail and accuracy. • Team work. Job Types: Full-time, Part-time Pay: $11.00 - $13.00 per hour Benefits: • Flexible schedule Schedule: • 4 hour shift • 8 hour shift • After school • Day shift • Evening shift • Holidays • Night shift • On call • Overnight shift • Overtime • Weekend availability Work Location: One location